How we rate bookmakers
We rate every bookmaker against the same, transparent criteria. That keeps our ranking consistent and comparable — an operator’s position comes only from this methodology, never from whether we have an affiliate deal with them. Below we explain exactly what we check under each of the criteria, who does it, and how often ratings are updated.
Our BETFAN review shows exactly how this operator scores against that methodology.
Licence and safety
This is a non-negotiable requirement, not just one criterion among others: without a valid Ministry of Finance permit for online sports betting (verified against the register at gov.pl/web/finanse/legalny-hazard), an operator does not enter our ranking at all — no exceptions, regardless of how good the rest of its offer is. Under this criterion we also check the clarity of the terms of service, how responsible-gambling information is presented, and whether the operator provides real player-protection tools (limits, self-exclusion).
Betting offer and odds
We assess the number of sports and competitions covered, market depth (how many bet types are offered for a given match), the quality of the live-betting offer, and how competitive the odds are, with particular attention to Polish sport (Ekstraklasa, the national team, speedway, volleyball, KSW). Part of that odds comparison is the bookmaker’s overround — the built-in margin baked into a full set of odds — which we explain in detail in our guide to bookmaker overround. We work from the offer publicly available on operators’ sites.
Bonuses and promotions
We don’t just look at the advertised welcome-bonus amount — we check how realistic the wagering requirements actually are (how many times you must turn over the bonus, within what timeframe, at what minimum odds), how clearly the promotion’s terms are written, and whether the offer is genuinely available to all new customers, not just on paper. A bonus whose conditions are practically impossible to meet scores lower than a smaller one that’s realistically achievable.
Mobile app and support
We assess the Android and iOS app (where one exists) — based on its app-store listing, published screenshots and user reviews — for feature scope, live-betting availability and interface clarity, and the mobile site where no app exists. We also check the stated availability and response time of customer support (chat, email, phone).
The overall score is our editorial assessment across these criteria. Payments and withdrawals (BLIK and fast transfers, deposit and withdrawal limits, fees, the withdrawal waiting time stated in the operator’s terms) are described in each review but are not part of the score.
Our STS review shows exactly how this operator scores against that methodology.
How the final score is recorded
Every bookmaker’s final score (0–10) is currently recorded with each review as an overall editorial assessment. We store separate numeric scores for licence and safety, betting offer, bonuses and app, and — for most operators — support; “Payments and withdrawals” has no separate numeric score, and is instead recorded descriptively in each review.
Start from our full list of licensed bookmakers in Poland before comparing individual operators.
That’s why today’s published overall scores can’t be reconstructed as an automatic sum of partial scores. The overall rating is a stored editorial assessment, not the result of an automatically reproducible formula, and we don’t backfill missing sub-scores or recalculate past ratings without re-reviewing every operator under the same procedure. We do not currently publish sub-scores on the site: only the editorial score (0–10) is shown, and per-criterion scores will appear only once each one has a stated source and check date.
What does NOT affect the rating
Just as important as what we do take into account is what we deliberately leave out:
- the size of the affiliate commission a given operator pays us (currently only one operator is a paid partner of the site — we name it in the disclosure next to every ranking);
- the size of an operator’s marketing or advertising budget;
- the length or nature of any business relationship we may have with a given bookmaker;
- a single editor’s personal preference for a particular brand.
The only inputs to our ratings are verifiable facts: the wording of the terms of service, payment methods that are actually available, stated withdrawal times, the content of the betting offer, and app quality.
Rating scale
Every review ends with a score on a 0–10 scale — the same scale we publish in the page’s structured data (schema.org/Review), so the score visible in the review text always matches what we hand to search engines. A 10 means an operator with no shortcomings across any of the criteria; a score below 5 means a real gap in at least one of them (most often: unclear bonus terms or slow withdrawals).
The limits of our methodology
We’re upfront about the limits of what we do: we rely on official terms of service, publicly available offer information, and the Ministry of Finance register — not on internal data from the bookmaker itself, and not on testing deposits or withdrawals on real-money accounts. Stated withdrawal times or support quality can vary by day, by an operator’s system load, or when a payment method changes — we try to account for that by updating ratings whenever we spot a discrepancy against the operator’s published terms, but a ranking is always a snapshot of a specific moment, not a guarantee for the future.
Who rates, and how often
Rating methodology and editorial standards are overseen by Anna Sikora, the site’s editor-in-chief; ongoing analysis of offers and odds is also handled by Tomasz Wójcik. We work from operators’ public pages and terms and the Ministry of Finance register, and our reviews state when we checked — ratings are updated periodically, as operators’ offers actually change, not fixed once at first publication. More on the team and our editorial-independence rules is on the editorial team page.
How to report an inaccuracy
Bookmaker offers change faster than anyone can document them in real time. If you spot outdated information, an incorrect price, or an out-of-date bonus condition, get in touch — we correct reported errors as quickly as we can.
Content for adults (18+). We promote only MF-licensed bookmakers.
Is an MF licence a hard requirement, or just one factor among others?
A hard requirement. An operator without a valid Ministry of Finance licence does not enter our ranking, no matter how good the rest of its offer might be — we check this against the gov.pl/web/finanse/legalny-hazard register before publishing any review.
Can a bookmaker pay for a higher rating or ranking position?
No. Paid partner of this site: Fuksiarz — we receive a commission for accounts opened through our links to this operator. That relationship has no bearing on its rating or ranking position. Rating comes solely from analysis against the criteria described above.
How often do you update bookmaker ratings?
We update ratings periodically, in response to real changes in an operator’s offer, terms or bonus conditions — we don’t work to a fixed calendar, because bookmakers change their offers at different speeds.